Is a Virtual Office Better than a Physical Office?

April 10, 2020 | Coworking Space


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Businesses now have many options when it comes to setting up and expanding their workplace. Is your business at a stage where you are pondering whether you should lease out a physical or virtual office?

At Officescape Canada, we offer a wide variety of different workspaces, including private offices, collaborative offices with business lounges, meeting rooms, virtual offices and more. While virtual offices do not provide your business with a physical location, they do give your business a tangible base to operate from. With a virtual office address in a prime business location and a telephone number, a virtual office enables you to establish your company amongst other big companies – at a fraction of the cost.

Although virtual offices seem appealing to small and medium businesses, there is still a pull towards the traditional office. This can make it difficult to decide which is right for your business. To help you decide, below are some of the important factors to consider.


Cost is a vital consideration when making any business decision. The cost of physical office space is high and is continuing to surge, particularly in major cities. However, some businesses are better suited to a physical office space. In this case, we have flexible leases with no long-term commitment.

In contrast, most virtual offices have a small setup cost and also give you a chance to choose between several affordable packages to suit your needs and budget. In addition to the virtual office address, you can also get a call answering service or a dedicated local telephone number at a small extra charge.

Trust and Brand Image

A strong brand image helps you earn the trust and loyalty of your customers and also boosts your business reputation. However, some potential customers may view having a virtual office as unprofessional.

At Officescape, our virtual office package provides you with a physical address in prestigious locations that can uphold your customers’ trust and brand image. However, many businesses do enjoy the presence that a physical address provides.


Working in conditions that suit you and help you maintain a healthy work-life balance is proven to improve productivity and job satisfaction. Achieving these conditions in a physical office without disturbing others is nearly impossible. At Officescape, we offer workplaces that give people freedom and flexibility to work alone or in collaboration zones.

In a virtual office, employees can spend more time at home rather than in the office, giving them the liberty to choose their ideal working conditions, which improves productivity.

Client Communication

Physical offices come with meeting rooms, making these interactions more professional. On the contrary, if you are working from home with a virtual office address, inviting your clients to your home may damage your brand. However, it is important to note that in most cases, a virtual office address also gives you the liberty to book a fully furnished and equipped meeting room on-demand to hold meetings.


Many people enjoy working with businesses that are doing social and environmental good. A virtual office is a great way to reduce your carbon footprint as opposed to working from a physical space. The result is lower heating and lighting requirements, air conditioning and commutes.


Reliable and efficient technology improves productivity. Employees working from home may not have the luxury of quick IT fixes if any technology fails, which can lead to delays. In contrast, most physical offices are equipped with the latest technology and have IT teams on hand to address any problems, thereby maintaining optimum productivity.


Collaborative environments are important in developing the company culture, generating ideas and providing support and morale to employees. While employees in a virtual office can communicate digitally, it is often not the same as if they were meeting face to face.

Should You Choose A Virtual Office or A Physical Office?


The decision on which option to select depends on the stage your business is at and what you wish to achieve. If you are looking to save money and grow your business, a virtual office is the right choice for you. For more established businesses, a traditional physical office may be ideal. If you are still undecided, contact Officescape today. We will help you find the right solution for your needs, budget and brand.

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  • I can’t go with any other choice...

    When I started my engineering business 4 years ago, I was looking for a space where it’s cost effective and at a prime location. It was a challenge! This is the best I could find, close to my home so the driving was faster, also the reception is exceptionally good. When you walk in the office, the welcoming atmosphere, the options I have here, I can’t go with any other choice.

    Valluvan AlagirisamyInspar Inc.

  • You have the necessary simple structure which allows you to focus on your day to day job.

    We’ve been doing this for almost 8+ years on a full-time basis, and I’ve been with Officescape for just over 5 years at this point. Pretty much the length of our practice, we’ve been part of a certain shared office center. With Officescape, you get the advantage of amazing office space, professional staff to greet your clients, and not worrying about unnecessary procedures. You have the necessary simple structure, which allows you to focus on your day to day job.

    Purvish ShahAdian Professional Services

  • It’s very professional and they don’t even know that its not our office!

    We started using Officescape primarily because we needed an address for mailing purposes and for our product. I use them for meeting rooms as well, when I bring my buyers in. It’s very professional and they don’t even know that that is not our Maxell office. It’s important for us to keep our profile image. Having a company in Canada for 16 years, our buyers are coming into our offices all the time, we still needed a space to have that place for our buyers to come visit us and vice versa.

    Lynn LangMaxell

  • My experience has been very positive!

    I chose Officescape because the staff are really friendly, I found them really helpful and really resourceful. I also find the building to be really clean and really bright, I like some of the architectural design. They always greet my clients very friendly, always offer them coffee, tea, water and always say goodbye to them when they leave. My experience at Officescape has been very positive!

    Ellen BradleyIntegrative Counselling Services

  • This is the perfect run your business

    I had the opportunity to use the Officescape location in Markham while working on a consulting project. Dave provides a top notch facility with excellent offices, boardrooms, connectivity, service and yes... great coffee. This is the perfect facility in Markham to run your business, meet your clients, and brand your company. Congratulations Dave on providing a much needed service to the business community.

    Mark FriedbergCognovative Business Services

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