Phone Answering Services

November 17, 2018 | Virtual Mail Services

phone-answering-services-f.jpg

Ready to Get Started?

Contact Us Today

Many studies show that clients remember the first and the last minute of a service encounter such as a meeting or phone call more clearly than anything else. For this reason, greeting them properly with an engaging reply when you get a call is essential.

What are Phone Answering Services?

Telephone answering services are used to connect the callers with someone who may be able to meet their needs. It relies on a virtual receptionist who is employed to receive incoming calls on behalf of your company, similar to an in-house receptionist. It is an indispensable approach to help you manage and grow your business, regardless of its size and location. In addition to taking messages and information from the callers and delivering them to you via text, email, or by phone, a virtual receptionist can also transfer calls to a designated person if required.

When Should You Invest in Call Answering Services?

Here are four ways that indicate it’s time to use the services of a virtual receptionist:

  1. Your Company is Growing
    When you wish to give a professional appeal to your company, you could make use of call answering services. Through a live answering service, a virtual receptionist can help to make you appear to be a much bigger and more prestigious organization.
  2.  
  3. You Do Not Listen to Voicemails Regularly
    If you don’t attend to your customer’s calls or listen to their voicemails, it may give them an impression that you don’t care. You can avoid this by using telephone answering services so that the potential customers can call, ask questions, and leave messages. You will then receive the complete log of calls so that you can prioritize your work.
  4.  
  5. You are Putting the Callers on Hold
    When it becomes a regular practice to put your callers on hold, it is time to use professional call answering services. This can help you by routing the calls to a specific extension in your organization when it gets too busy.
  6.  
  7. Your Appointment Scheduling is in Disarray
    You need to schedule appointments to keep your business growing. However, if it takes up too much of your time, you must consider hiring professionals who provide phone answering services to help you keep track of all the changes and update your schedule accordingly.

Live Answering Services are Essential to Improve the Customer Experience

Phone Answering ServicesNo matter whether your business is small or large, phone answering services can be beneficial to your company because it is crucial that your clients’ needs be met. Giving them the ability to reach you when they need will help to create a positive impression of your company. In addition to this, as your business grows, you will be required to pay more attention to other significant aspects. This will make it more difficult for you to attend the calls from your clients and potential customers, which is why using live answer services can be helpful.

Use Our Telephone Answering Services to Grow Your Business

Officescape Canada offers an ideal solution in the form of call answering services for business owners looking to present a professional image to their clients and focus more on their business goals. Reach out to us by calling 416-639-0407 or 1-866-219-8059 to speak with our expert consultants about our services. We will be glad to assist you!

Share This Post:

  • I can’t go with any other choice...

    When I started my engineering business 4 years ago, I was looking for a space where it’s cost effective and at a prime location. It was a challenge! This is the best I could find, close to my home so the driving was faster, also the reception is exceptionally good. When you walk in the office, the welcoming atmosphere, the options I have here, I can’t go with any other choice.

    valluvan.jpg
    Valluvan AlagirisamyInspar Inc.

  • You have the necessary simple structure which allows you to focus on your day to day job.

    We’ve been doing this for almost 8+ years on a full-time basis, and I’ve been with Officescape for just over 5 years at this point. Pretty much the length of our practice, we’ve been part of a certain shared office center. With Officescape, you get the advantage of amazing office space, professional staff to greet your clients, and not worrying about unnecessary procedures. You have the necessary simple structure, which allows you to focus on your day to day job.

    purvish.jpg
    Purvish ShahAdian Professional Services

  • It’s very professional and they don’t even know that its not our office!

    We started using Officescape primarily because we needed an address for mailing purposes and for our product. I use them for meeting rooms as well, when I bring my buyers in. It’s very professional and they don’t even know that that is not our Maxell office. It’s important for us to keep our profile image. Having a company in Canada for 16 years, our buyers are coming into our offices all the time, we still needed a space to have that place for our buyers to come visit us and vice versa.

    lynn.jpg
    Lynn LangMaxell

  • My experience has been very positive!

    I chose Officescape because the staff are really friendly, I found them really helpful and really resourceful. I also find the building to be really clean and really bright, I like some of the architectural design. They always greet my clients very friendly, always offer them coffee, tea, water and always say goodbye to them when they leave. My experience at Officescape has been very positive!

    ellen.jpg
    Ellen BradleyIntegrative Counselling Services

  • This is the perfect facility...to run your business

    I had the opportunity to use the Officescape location in Markham while working on a consulting project. Dave provides a top notch facility with excellent offices, boardrooms, connectivity, service and yes... great coffee. This is the perfect facility in Markham to run your business, meet your clients, and brand your company. Congratulations Dave on providing a much needed service to the business community.

    Mark FriedbergCognovative Business Services

Close this Popup

Get in Touch

Please use this form to inquire about our services, packages, or availability, or give us a call at 647-696-7418 or 1-855-933-0045.

First Name*
Last Name*
Email*
Phone*
Reload
Captcha
Close