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How Phone Answering Services Help Your Business

January 10, 2019

Telephone Answering Service is More Than Administrative Support

In today’s fast-paced business world, it is crucial to address the needs of clients on time. It can help build a favourable reputation for your organization as well as aid in gaining and retaining customers. With the many commitments small business owners take on, it can become very difficult to answer all incoming calls. Telephone answering services allow business owners to run their business with ease, ensuring all phone calls are picked up and no potential leads are lost.

What Call Answering Services Can Do for Your Business

Personalized phone answering services will ensure your incoming calls are answered by a professional, creating an excellent first impression for new and existing clients. Having your phone calls answered during business hours will not only have a positive impact on the caller, but it will also help to build your professional image. The use of phone answering services can reduce overhead costs by eliminating the need to hire a full-time receptionist to handle incoming calls.

Benefits of Using Personalized Phone Answering

  • Every Call Will be Received
    When you have a professional to receive your business calls, you can rest assured that they are properly answered. It will also ensure that not a single call is missed, thus increasing sales and boosting customer satisfaction.
  • Better Assistance
    Your customers will have the benefit of speaking to a professional who can guide them and provide the required support instead of dealing with automated, robotic responses.
  • Reduce Costs
    Employing a dedicated, full-time receptionist is expensive. This can be avoided by using call answering services. A virtual receptionist will provide similar services with a personalized touch.
  • More Organized Way of Doing Business
    Choosing personalized phone answering allows you to work with a qualified and reliable professional to answer your incoming business phone calls. Knowing your phone calls are being handled can allow you to focus on other areas of the business that require your attention without interruption.

Our Phone Answering Services Are Ideal for Businesses of All Sizes

Telephone Answering ServiceNo matter how big or small your business may be, you can benefit from phone answering services. Officescape offers Personalized Phone Services to allow you to focus on other essential aspects of your business while knowing your customers are receiving exceptional service over the phone. When our professional staff answer your business calls with your company name, your customers will feel they are dealing with your great employees. Our services can be beneficial to your organization and help to build your business through amazing customer service.

Personalized phone services include:

  • Professionals with the required skills and expertise
  • Friendly personnel
  • Live phone answering during business hours
  • Call screening
  • Access to your voicemail 24/7

In addition to our Phone Answering Services, you can also access our business center located in a prestigious area and benefit from our mail management services.

For more information about our services, please reach out to our specialists by calling 416-639-0407 or 1-866-219-8059. You could also fill out our online form to request a quote.


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