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What is a Virtual Assistant?

October 19, 2015

Business today has advanced by leaps and bounds, due to the advent of innovative technologies. This has resulted in a change from normal business models which had a physical premises and then employed full-time staff.

To save on costs, many businesses opt to have virtual assistants. These are assistants that are not necessarily full-time employees. Rather, they are self-employed freelancers who offer a range of services for a fee from remote, usually online locations.agent-18707_1280-200x300

Virtual assistants are normally highly professional, qualified experts in their fields. Almost any business can benefit from a virtual assistant.

Why use a Virtual Assistant?

There are various reasons that businesses could opt for the services of a virtual assistant.

Convenience: The first of these is convenience, as it could be easier to pass on time consuming, repetitive tasks to someone who can get them done effectively, without interrupting the daily flow of business operations.
Stress Reduction: In addition, a virtual assistant can help to reduce stress in the workplace, as they take on tasks which may not require a full time employee with a specific skill set. Rather than the existing employees attempting to multi-task and cover work that is not within their field, a virtual assistance can process technical work with ease and precision.
Flexible Employment: Virtual employees can work for the organization on a full time basis, or they could be employed for specific periods of time, or until the completion of a project or contract.
No Strings Attached: The biggest advantage you will find from working with a virtual assistant is the ease with which you are able to establish and discontinue the relationship. Unlike a full time employee, there is no need to give notice or offer severance pay. One can simply let the virtual assistant know that their services are no longer necessary, without fear that they could take legal action against the organization.
Interacting with a Virtual Assistant

Just because a virtual assistant is not physically in your office does not mean that they are difficult to interact with. Virtual assistants are able to communicate using email messaging, text messages and instant messenger chats, as well as direct conversations on the phone.

They are able to provide a whole host of services, including management of administration, technical assistance and marketing services.


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